ICreative introduces the Invoice Status Portal. This portal allows suppliers to retrieve the current status of their offered invoices at any time.
When companies receive many invoices on an annual basis, the accounts payable department receives many emails and phone calls asking suppliers about the status of their submitted invoices. They want to know if the invoice was received properly, if it has been picked up yet and perhaps most importantly, when it will be paid.
To relieve the accounts payable department of such questions, ICreative has developed a portal where suppliers can look up the status of their invoice themselves without the need for a login.
Query status
To retrieve the status, the supplier navigates to a page that has the look and feel of the buyer and need only enter the exact invoice number, invoice date and gross amount of the particular invoice. Then the Invoice Status Portal automatically shows where the invoice is in the process: received, pending, processed, paid or canceled. The supplier can then also see the status of previously submitted invoices.
If the supplier then wants to ask a question about the invoice, he only needs to click on the e-mail icon on the corresponding line and then the e-mail client will automatically be started with an e-mail in which the data of the invoice in question are already copied, including the e-mail address desired by the buyer.
This way, a supplier has a quick answer without burdening accounts payable with the questions and more time is left for invoice processing, which in turn benefits the average turnaround time of an invoice.
The portal links to any invoice processing system and is bilingual: it is easy to switch between Dutch and English.
Questions about this?
View the product page or click here to contact ICreative
