Invoice status
Allow suppliers to request invoice status themselves, thereby relieving accounts payable from unnecessary phone calls.
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Relieve accounts payable of unnecessary phone calls
In accounts payable, emails and phone calls arrive daily with questions from suppliers about the invoice status of their submitted invoices.
They want to know if the invoice was received properly, if it has been picked up yet, and perhaps most importantly, when it will be paid. When your invoice processing has high volume, a lot of time goes into this.
Allow suppliers to query invoice status themselves
To relieve the accounts payable department of such questions, ICreative has developed an online portal where suppliers can look up the status of their invoice themselves.
A login is not required. Suppliers simply enter the invoice number, invoice date and gross amount of the particular invoice. Then the Invoice Status Portal automatically shows where the invoice is in the process: received, pending, processed, paid or canceled.
Should the supplier subsequently wish to ask a question about the invoice, an e-mail can still be sent from the portal. The details of the relevant invoice are automatically attached.
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